if you are unhappy with your purchase for any reason, please immediately send us a message via our contact page stating the reason that you wish to return the item, the email
address is firstname.lastname@example.org
. Having contacted us, the item should be returned within 48 hours of receipt.
Upon safe receipt of the returned item, we will give a full refund, excluding
postage and insurance, provided that the item is received in the SAME CONDITION
as it was sent and returned in the same packaging and manner, i.e.
Recorded Delivery/Special Delivery. Proof of posting should always be obtained.